Plan-Smart and Plan-Guard - What Sets us Apart

Superior Service to Every Client

• Plan-Smart technology enables our staff to answer questions and respond to issues more expediently and efficiently than our competitors.
• Web-based client home page provides real-time views into status of project, upcoming tasks and outcomes to date.
• Participative process projects the employers intended message and culture
• HRAdvance ownership of the entire employee support process minimizes stress and workload on the Benefits and HR department.

Superior Support for your Employees

• Call Center staffed with supportive, bilingual representatives.
• Unmatched levels of support, including referrals to document sources through Plan-Smart’s exclusive database of issuing authorities.
• Online status and email capabilities ensure employee convenience.
• HRAdvance ownership of the entire employee support process assures consistency for every employee.

Service Based Architecture and Process Design

• Plan-Smart technology affords comprehensive service through a single interface
• Collaborative solution promotes the client’s culture and sponsorship as well as employee investment in fiscal wellness of the health plan.
• Access to real-time reports 24/7 empowers  HR / Benefits staff
• Collaborative approach assures each client can project their culture throughout the process

The Plan-Smart Dependent Eligibility Audit and Gatekeeper solutions help preserve the integrity of company sponsored benefit plan(s) by identifying and preventing ineligible dependents on the health, dental and/or PBM plans. Our flexible solution ensures the verification process is designed and tailored to meet each organization's specific needs, while minimizing the time commitment and cost associated with the project.

The Plan-Smart Audit is Comprised of Four Key Elements